Auto Insurance
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Auto Insurance

At last, with the Auto Insurance Benefit Program you can:

  • Enjoy employee discounts* that are probably lower than anything you can find on your own
  • Get your best quote quickly … effortlessly … confidently
  • Learn your true cost of coverages—not an estimate
  • Enjoy the benefits of America’s top-rated insurance companies

And best of all … If you get a better deal than what you’re spending now …

You can switch with one FREE phone call and start saving immediately!  No waiting until your current coverage expires.

In minutes, you can discover how much you can save.

What are my advantages for buying auto insurance here?

The Auto Insurance Benefit Program is a special benefit for employees.  With this program you are eligible for six special advantages:

  • Special employee discounts* that are typically not available to the general public 
  • Additional discounts, based on the way you drive
  • The comfort of being able to talk with a real live insurance representative, licensed and based in the U.S., who can answer all your questions
  • The confidence of being protected by America’s top-rated insurance companies—companies that are household names: MetLife Auto & Home® and Travelers.
  • The convenience of being able to switch your insurance company right over the phone—even if your current policy hasn’t expired
  • The satisfaction of knowing that if you switch or not, you’re getting a great deal at great rates

How easy can I get a quote?

As easily as picking up a phone or clicking your mouse. You can:

  • Make a FREE phone call to speak with a licensed customer service representative, based in the U.S. If the quote you get is better than what you’re paying now, you can switch right over the phone.

    Or …

  • Visit our secure online Quick Quote Center, with helpful tips and easy-to-understand explanations.

When would my new policy begin?

Almost immediately, if you like! If you are accepted for coverage, your auto insurance can start the day after you apply for the coverage over the phone. If you want to receive proof of your new coverage sooner rather than later, you can get temporary insurance cards by fax. Your permanent cards will be mailed to you.

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, and discounts are available in most states to those who qualify. Met P&C® MetCasSM, and MetGenSM, are licensed in Minnesota. ©2016 MetLife Auto & Home.

Insurance is underwritten by The Travelers Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford, CT 06183. In CA: Insurance is underwritten by Travelers Commercial Insurance Company, One Tower Square, Hartford, CT 06183, Certificate of Authority #6519 or Travelers Property Casualty Insurance Company, One Tower Square, Hartford, CT 06183, Certificate of Authority # 6521, State of Domicile: Connecticut. In FL: Homeowners insurance is not currently offered for new business. In TX: Auto insurance is offered by Travelers Texas MGA, Inc. and underwritten by Consumers County Mutual Insurance Company (CCM). CCM is not a Travelers company. Coverages, discounts, special program rates or savings, billing options, and other features are subject to availability and individual eligibility. Not all features available in all areas. © 2016 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.

*Employee discounts are not available from all carriers and only available to those who qualify. Coverages, discounts and billing options are subject to state availability, individual qualifications, and/or the insuring company’s underwriting guidelines. Individual savings may vary and are not guaranteed.

**Savings are not guaranteed for all employees. The $639.88 average reported savings is based on employees who reported their prior premium and, through Mercer Voluntary Benefits, switched to several carriers’ auto insurance programs between 3/26/2014 and 3/26/2016.

Answers about the plan, including eligibility, options, enrollment, customer service and more.

Auto insurance through this program may not be the best for everyone. Therefore it is not a guaranteed coverage and you may not qualify based on state regulations, driving record, types of coverage you need, the people who need to be insured and applicable underwriting guidelines.

Changing your policy is as easy as a phone call to one of our specially-trained insurance counselors. Call 1-800-552-9670.

Getting a free, no-obligation quote is easy. You can:

  • Call our service center to work with an insurance counselor over the phone.
  • Complete the online quote process (Refer to the "Quote" link on the auto insurance page). You will need to answer a series of questions regarding your insurance requirements and driving history. The site will guide you through the process with helpful tips and easy to understand explanations. Based on the information you provide, you can receive an immediate quote. In some more complicated cases, you may be instructed to contact the service center to speak with an insurance counselor.

Please allow about 15 minutes to complete your quotes.  Having the following information in hand will help expedite the quote process:

  • Your current auto and home policy information
  • Your social security number
  • Year, make and model of your vehicle(s)
  • Vehicle identification number(s)
  • For each driver on your policy:
    • Date of birth
    • Driver's license number
    • History of accidents and violations
  • Year your house was built
  • Square footage and special features of your house

Quotes are based on the information you provide and may change due to consumer reports we obtain.

Call 1-800-552-9670 to speak to a claims representative. Always call as soon as possible, regardless of who is at fault. Find out whether you're covered for this loss. Even if the accident appears minor, it is important that you let your insurance company know about the incident.

When you leave or retire from Duke, you can continue your auto coverage without interruption, subject to applicable law and the policies' terms and conditions. Although payroll deduction will no longer be available if you retire or leave your company, you can opt for other payment methods such as direct checking or bank account deduction, credit card billing or home billing.

In most cases your auto insurance can start the day after you apply for coverage over the phone. It can also begin at a later date designated by you. It’s up to you. Just speak with the insurance counselor to decide when you want your coverage to begin.

If you want your new coverage or a change in coverage to take place sooner rather than later, we can fax you temporary insurance cards. Your permanent cards will be mailed directly to you.

The auto insurance provided is part of your Auto and Home Insurance Benefit Program. For this reason, there are several advantages to auto insurance through this program:

  • Special employee discounts* can save you money.
  • Convenient payroll deduction of your premiums.
  • Special discounts including a payroll deduction discount.

Overall, this program provides high-quality insurance at competitive rates to most people. Because auto insurance is based on several factors including the state you live in, your driving history, your vehicle, who's insured and many other factors, this insurance may not give you the lowest rate, but don't you owe it to yourself and your hard-earned money to find out?

*Employee discounts are not available from all carriers and only available to those who qualify. Coverages, discounts and billing options are subject to state availability, individual qualifications, and/or the insuring company’s underwriting guidelines. Individual savings may vary and are not guaranteed.

We're here to help! Please contact us in whatever manner is most convenient for you.

Program Administrator

Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-800-552-9670
Hours: 8:00 a.m. to 8:00 p.m. EST/EDT, M-F
Email: customer.service@mercer.com

Get a Quote

Save an average of $639.88** or more on your auto insurance!

Join the thousands of Americans who are saving on their auto insurance with Mercer Voluntary Benefits.

Get Your Quotes and Apply Now

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from Mercer Voluntary Benefits.

1-800-552-9670
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